A missed call gets a text back in seconds.
Missed-call text-back sends a text from your business number within seconds of a call you couldn't answer, asking what the caller needs, so the enquiry waits for you instead of going to the next business. OP Digital sets it up for service businesses across Australia, starting with a 14-day free trial.
Card required. 14-day free trial, then $299/mo from day 15. No setup fee. No lock-in contract; cancel any time. Cancel before the trial ends and pay nothing.
What happens when you miss a call
A customer rings while you're up a ladder.
Example for Riverside Electrical, a fictional business. A customer rings and nobody can get to the phone. Within seconds they get a text from the business's number: "Hey, sorry we missed your call. What do you need done?" They reply: "Half the power's out at my place in Maylands." The reply waits on the owner's phone, instead of the customer ringing the next business.
Example for a fictional business.
How does missed-call text-back work?
When a call rings out, the caller gets a text from your number asking what they need, and their reply comes straight to you.
Speed is the point. Reply within five minutes instead of thirty and you are 21 times more likely to qualify the lead, according to the Lead Response Management Study (2007).
Not sure whether you need this or an AI receptionist?
A call rings out
Someone calls while you're on a job, driving, or already with another customer. Instead of hitting voicemail and vanishing, the missed call triggers the system instantly.They get a text in seconds
A personalised SMS goes back before they can dial your competitor. It sounds like you, asks what they need, and keeps the lead warm.Their reply waits for you
Their answer comes straight to your phone with what they need, so you ring back already knowing the job. You finish the job you're on, then pick it up.
What do you have to do?
Very little. We connect your number, write the replies with you and switch it on.
We connect your number
Conditional call forwarding on your existing number. You keep your number, nothing ports, and answered calls work exactly as they always have.
We write the replies
We draft the messages with you so they sound like you, not a call centre. Your trade, your tone, your service area.
Live within days
We test it end to end and switch it on. There is no app to learn and nothing for you to manage. It just runs.
What does it cost?
Missed-call text-back comes in the Website + Automation plan, A$299 a month after a 14-day free trial, with no setup fee and no lock-in contract.
A$299a month
- Pro mobile-first website, live in 14 days from your content
- Click-to-call + quote form
- Hosting + Google-ready SEO included
- Missed-call text-back
- Google review automation
Card required. 14-day free trial, then $299/mo from day 15. No setup fee. No lock-in contract; cancel any time. Cancel before the trial ends and pay nothing.
One saved job a month pays for it.
Work that could be walking out the door, a month
A$14,400 a year
This is an estimate from your own numbers. The starting values are only examples.
Want the call answered instead? The managed AI system answers on the first ring for A$499 a month.
Common questions
How does missed-call text-back work?
When a call to your number rings out, the caller gets a text from your business number within seconds asking what they need, and their reply comes straight to your phone. It runs on conditional call forwarding on the number you already have, so calls you answer carry on as normal.
Will it text my existing customers too?
Yes, it replies to any call you miss, including from existing customers. If you would rather it skip saved contacts or certain numbers, we can set that up.
Does it sound like a robot?
No, we write the replies with you in plain English so they read like a text from you.
Do I keep my number?
Yes. We use conditional call forwarding on the number you already have. Nothing ports, nothing changes on your phone, and you can switch it off any time.
What if I answer the call?
Nothing happens. The text only fires when a call rings out or goes to voicemail, so answered calls carry on exactly as normal.
How much does missed-call text-back cost?
Missed-call text-back comes in the Website + Automation plan, A$299 a month after a 14-day free trial, with the website and review automation included. A card is required, there's no setup fee and no lock-in contract, and if you cancel before the trial ends you pay nothing.
Is it the same as an AI receptionist?
No. Text-back sends a text after a call you couldn't answer, and the reply waits for you. The AI receptionist answers the call itself, so you only need one of the two.
Related products
Last updated
Try it free for 14 days.
Card required. 14-day free trial, then $299/mo from day 15. No setup fee. No lock-in contract; cancel any time. Cancel before the trial ends and pay nothing.