Keep the job moving when you cannot take the call.
OP Digital sets up and runs an AI receptionist and enquiry system for roofing businesses across Australia. It answers the call, captures the roof type, the problem, the suburb and how urgent it is, then books the next step and sends your team a clear handover. A$499 a month after a 14-day free trial.
Example call to Bayside Roofing, a fictional business. Your customer, Jess, rings your business number about: Roof leak through ceiling, Brunswick VIC. Your AI receptionist answers on the first ring, asks what the job is, where they are and about the roof, then books Thu 10:00am and reads it back. Jess gets a text: Hi Jess, your roof inspection with Bayside Roofing is booked for Thu 10:00am at 22 Albion St, Brunswick. Reply here if anything changes. You get a text: New booking: Jess, 0491 570 127. Roof leak through ceiling, tiled roof about 60 years old. 22 Albion St, Brunswick. Thu 10:00am.
Your customer's phoneYour phone, on the job
Your customer
6:48
Calling...
Bayside Roofing
BR
6:48
BRBayside Roofing
Text message Today 6:48
Text message
YouOn the job
6:48
Example call for a fictional business. Ring the demo to hear the real thing.
Read the whole call
AI receptionistThanks for calling Bayside Roofing. You're speaking with their AI receptionist. What's the job, and where are you?
JessWater's coming through the ceiling in the storm. I'm in Brunswick.
AI receptionistThat's no fun. Is it a tile or a metal roof, and roughly how old is the house?
JessTiles. It's about 60 years old.
AI receptionistThanks. I can book a roofer to inspect it Thursday at 10am. Does that work?
JessThat works.
AI receptionistSo that's Jess, Thursday at 10am, 22 Albion Street, Brunswick. Is that right?
JessYes.
AI receptionistYou're booked. I'll text you the details now.
Where do roofing jobs leak?
Roofing enquiries are time-sensitive and often arrive while the team is least able to answer. The useful fix is a consistent path from first contact to a properly informed next step. More leads do not fix a broken first response.
The phone rings at the worst time
On a roof, driving between sites or speaking with a client, answering properly is often impossible.
Every lead arrives differently
Calls, forms and messages carry different information, leaving the team to reconstruct the job before it can be qualified.
The handover loses momentum
A name and number without job type, suburb, urgency or a clear next action creates another round of chasing.
How does the roofing system work?
Answer. Qualify. Route. Prove. One connected system from the first call to the review request.
Answer
A 24/7 AI receptionist answers in your business name and follows the call flow we build with you.
A$499 a month after a 14-day free trial, with no setup fee and no lock-in contract.
Managed AI Systems
A$499a month
24/7 AI phone receptionist
Unlimited inbound calls
Roofing-specific qualification flow
Booking and escalation rules
Structured call summaries
Google review automation
Website included if you need one
Card required. 14-day free trial, then $499/mo from day 15. No setup fee. No lock-in contract; cancel any time. Cancel before the trial ends and pay nothing.
The A$499 monthly system includes a mobile-first website if you need one, Google review automation and a 24/7 AI phone receptionist configured around your roofing services, service area and booking rules.
Can the receptionist tell the difference between repairs and replacement enquiries?
Yes. We map the questions and routing logic around your operation. It can collect job type, location and urgency, then book or hand over based on the rules we agree with you.
Will it replace our team?
No. It handles repeatable first-response work and gives your team a structured handover. Complex estimates, technical advice and final decisions remain with the right person in your business.
Is there a free trial?
Yes. A card is required at signup, the first 14 days are free and A$499 per month starts automatically on day 15 unless you cancel beforehand. There is no setup fee or lock-in contract.
Do you guarantee more roofing jobs?
No. The system is designed to improve response, capture and follow-up, but job volume depends on demand, lead quality, your service area, pricing and your team's sales process.
What if we only need a website?
The standalone website service is A$997 one-off for the standard five-page scope. There is also a Perth roofers page focused specifically on local website requirements.