The best AI receptionists in Australia (2026)
OP Digital wrote this list, and we've put ourselves first. That's a bias, so we're stating it up front along with our reasons. After that come eight other providers, compared on what their own websites say, and the questions worth asking any of them, us included.
Example call: a price question it can't answer, handled straight
Your customer rings your business number.
Example call to Bluegum Locksmiths, a fictional business. Your customer, Priya, rings your business number about: Change locks, 3 doors, Sandy Bay TAS. Your AI receptionist answers on the first ring, asks how many doors, the address and a time that suits, and it notes the price question for the locksmith, then books Wednesday 1:00pm and reads it back. Priya gets a text: Hi Priya, Bluegum Locksmiths has you booked for Wednesday at 1:00pm at 22 Churchill Ave, Sandy Bay. The locksmith will give you a price before starting. You get an email: New booking: Priya, 0491 570 149. Change locks on 3 doors (1 deadlock), just moved in. 22 Churchill Ave, Sandy Bay TAS. Wed 1:00pm. Asked about price: quote on site before starting.
Example call for a fictional business.
Read the whole call
- AI receptionistGood morning, Bluegum Locksmiths. You're speaking with their AI receptionist. How can I help?
- PriyaWe've just moved in and want the locks changed. What would that cost?
- AI receptionistI can't give prices on the phone. The locksmith quotes once they've seen the locks, and I've noted that you want a price first. How many doors, and what's the address?
- PriyaThree doors, one's a deadlock. 22 Churchill Avenue, Sandy Bay.
- AI receptionistThanks. The first free time is Wednesday at 1pm. Does that suit?
- PriyaYes, Wednesday's fine.
- AI receptionistSo that's Priya at 22 Churchill Avenue, Sandy Bay, three doors including a deadlock, Wednesday at 1pm, with a price before any work starts. Is that right?
- PriyaThat's right.
- AI receptionistBooked. I'll text you a confirmation now.
Why OP Digital is first on our own list
Our spot at the top is our opinion, not an independent ranking. Here's what it rests on, so you can judge it.
Managed for you
We set it up with you, write the script in your words and look after it once it's live. You don't have to configure anything yourself.
Unlimited inbound calls
No minute, call or conversation allowance to watch, and no overage bill after a busy week.
Looked after, not handed over
We write the script with you, test it with you and keep changing it as your business does. There is no dashboard for you to learn.
Changes in 2 business days
New hours, a new service or a different question to ask: we make the change within 2 business days under our change guarantee.
Kept current
It runs on one of the most capable AI models available, and we upgrade it as better ones come out, alongside our own ongoing work on the receptionist.
Based in Perth
We're in Perth and set businesses up remotely, right across Australia.
Eight other AI receptionists, on their own published terms
Prices are in Australian dollars, as listed on each company's own website and checked on 13 October 2026. GST is noted only where the site states it. Plans change, so check the provider's page before you sign. If you only get a few calls a week, some entry plans here cost less than ours.
| Monthly plans | Trial, setup and terms | Who it suits | |
|---|---|---|---|
| Reel AI | Essential $99 (50 conversations), Starter $169 (100), Growth $479 (400), plus an Enterprise tier. Excluding GST. | 7-day risk-free trial. No setup fee. Cancel anytime. | Businesses that want a low starting price and are happy to size their plan by conversations a month. |
| Johnni AI | Pay As You Go $49 (60 minutes), larger plans up to $899 for about 750 calls; from $44 a month paid annually. Excluding GST. | 7-day free trial with 30 free setup minutes; card taken at signup but not charged. No setup fee. Month to month. | Service businesses starting small on a minutes-based plan. Its site quotes job software connections as a custom add-on. |
| Yes AI | Starter $299 plus GST (500 minutes), Professional $599 plus GST (1,500 minutes), Custom by quote. | One-off setup of $499 (Starter) or $999 (Professional). No lock-in contracts. | Plans are pitched by team size: Starter at 1 to 5 staff, Professional at 5 to 20, which also lists Cliniko and Xero integration. |
| Aussie AI Agency | Starter $149 (100 minutes), Business $299, Growth $499, Enterprise from $1,299. Ex GST. | One-off setup of $550 until 31 October 2026. Free 30-minute demo. Month to month. | Owners who want it set up and run for them, with extra usage capped each month. |
| Valory | Intro $149 (100 minutes), Core $299 (250), Premium $499 (700), Enterprise from $1,299. | One-time setup from $990. Month to month. 30-day satisfaction guarantee, with refund conditions in its terms. | Businesses after a fully managed service, where Valory designs the call flows and monitors calls each month. |
| AiDial | Receptionist plans: Core $149 (60 calls), Scale $249 (150), Max $449 (400). Each call unit covers up to 10 connected minutes. | Setup fee and any minimum term are set in your Scope of Work. | Regulated sectors such as legal, healthcare and NDIS providers. It states its AI is hosted and processed in Australia, with a compliance add-on for $100 a month. |
| Waboom AI | Pay as you go: $500 of call credit plus a $130 monthly platform fee, from 95c a minute down to 71c on bigger credit packs. Excluding GST. | 30-day money-back guarantee on every plan. | A New Zealand company with its office in Auckland. Suits businesses that prefer paying by the minute; it offers a Sydney-hosted option. |
| Sophiie | No public price. | Book a demo through its site. | Trade and service businesses wanting a receptionist plus quotes, invoices and scheduling in one; its integrations page lists ServiceM8, simPRO and Ascora. |
How to choose, whichever one you pick
Four questions to put to any provider. The answers tell you more than a ranking can.
- What happens to a call it can't handle? Find out whether it takes a message, books a callback or transfers, and test that path yourself before you sign.
- Who changes the script when your business changes? New hours, a new service or a price rise has to reach the receptionist. Ask who makes the change, how fast, and whether it costs extra.
- What does a cap cost you? Plans sized by minutes, calls or conversations charge for extra use. Take your busiest month, work it out at the overage rate and compare that total, not the headline price.
How we put this list together
We read each provider's own website on 13 October 2026 and used only what it says about itself. Where a site gives no price, we say that rather than repeat a figure from somewhere else. Who each one suits is our reading of how the provider describes its own plans.
If you run one of these companies and something here is out of date, tell us through our contact page and we'll correct it.
What it costs
From A$499 a month, set up and looked after by us. Every system starts with a 14-day free trial.
Card required. 14-day free trial, then $499/mo from day 15. No setup fee. No lock-in contract; cancel any time. Cancel before the trial ends and pay nothing.
Questions owners ask
Which AI receptionist is best in Australia?
It depends on how many calls you get and how much you want done for you. We rank ourselves first because we set it up, look after it and don't cap inbound calls. If you take few calls and want the lowest monthly price, a plan sized by minutes or conversations may suit you better.
How much does an AI receptionist cost in Australia?
Going by the providers' own pricing pages, checked 13 October 2026, most entry plans sit between $49 and $149 a month, with an allowance of 50 to 100 minutes, calls or conversations, and some add a setup fee. Ours is from A$499 a month, with unlimited inbound calls.
Is a minute cap or a call cap better?
Neither is better on its own. A minute allowance costs more when calls run long; a call allowance counts each call, and at least one provider counts every 10 minutes as a separate call unit. Work out your busiest month under each and compare the totals.
Are these prices with or without GST?
Where a provider's site says ex GST or plus GST, the table says so too. Where a site doesn't say, we haven't guessed.
Why isn't my provider on this list?
We kept it to companies selling AI receptionists to Australian businesses whose own websites we could check on the day. If we've missed one worth comparing, tell us and we'll look at it.
Last updated
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