AI receptionist and phone answering for Perth businesses
OP Digital is based in Perth and sets up and runs an AI receptionist that answers your business's calls on the first ring, any hour, for A$499 a month after a 14-day free trial. It asks the questions you agreed, books the job or the next step, and texts you a summary.
What happens when a customer rings you
Your customer rings your business number.
Example call to Northside Electrical, a fictional business. Your customer, Tom, rings your business number about: Kitchen circuit keeps tripping, Chermside QLD. Your AI receptionist answers on the first ring, asks what the job is, where they are and if it's safe, then books Today 3:30pm and reads it back. Tom gets a text: Hi Tom, you're booked with Northside Electrical today at 3:30pm at 7 Hamilton Rd, Chermside. Reply here if anything changes. You get a text: New booking: Tom, 0491 570 142. Kitchen circuit keeps tripping, no burning smell or heat. 7 Hamilton Rd, Chermside. Today 3:30pm.
Example call for a fictional business. Ring the demo to hear the real thing.
Read the whole call
- AI receptionistThanks for calling Northside Electrical. You're speaking with their AI receptionist. What's the job, and where are you?
- TomThe power to our kitchen keeps tripping. We're in Chermside.
- AI receptionistOkay. Any burning smell, or anything hot to touch near the switchboard?
- TomNo, nothing like that.
- AI receptionistThanks. I have an electrician free this afternoon at 3:30, or tomorrow at 9. Which is better?
- TomThis afternoon.
- AI receptionistSo that's Tom, today at 3:30pm, 7 Hamilton Road, Chermside. Is that right?
- TomYep.
- AI receptionistDone. I'll text you the details now.
What does it do on a call?
It picks up in your business's name, asks one thing at a time, and moves the caller to a booking or the next step you've agreed.
- Answers on the first ring, any hour
- Asks the qualification questions agreed with you
- Offers only times that are free in your calendar
- Reads the booking back before confirming it
- Takes their details instead of guessing a price
- Texts you a summary when the call ends
- Runs on the number you already have
Missed calls and follow-up
The receptionist is one part of a managed system that takes an enquiry from the first response through to booking, follow-up and handover.
Follow-up by SMS and email
Enquiries that need another touch get followed up by text and email, and finished jobs get a Google review request.
Handover to your team
Each conversation comes to you with a summary, so whoever rings back already knows the job.
Prefer to answer yourself?
Missed-call text-back texts anyone whose call you couldn't answer, and their reply comes to you. It suits owners who'd rather answer the phone themselves, and you only need one of the two.
What does the AI receptionist cost?
A$499 a month for the managed AI system after a 14-day free trial, with unlimited inbound calls, no setup fee and no lock-in contract.
Managed AI system
A$499a month
The AI receptionist, follow-up by SMS and email, Google review automation, and a website if you need one.
Start 14-day trialCard required. 14-day free trial, then $499/mo from day 15. No setup fee. No lock-in contract; cancel any time. Cancel before the trial ends and pay nothing.
Website + Automation plan
A$299a month
Missed-call text-back in place of the receptionist, with a mobile-first website and Google review automation.
Start 14-day trialCard required. 14-day free trial, then $299/mo from day 15. No setup fee. No lock-in contract; cancel any time. Cancel before the trial ends and pay nothing.
Ring the demo
Ring our own AI receptionist and talk to it like one of your customers would. It answers at any hour, and at the end it can book you a call with Sam.
Areas we cover
- North
- Joondalup, Wanneroo, Stirling, Scarborough, Osborne Park
- Central
- Perth CBD, Subiaco, Victoria Park
- South
- Fremantle, Cockburn, Canning Vale, Cannington, Rockingham, Baldivis
- East and hills
- Midland, Ellenbrook, Armadale, Kelmscott
- Peel
- Mandurah
Most of the work is done over the phone and online, so the same service reaches suburbs right across Perth and the rest of Australia. If you'd rather meet in person, Sam can come to you.
Common questions
How much does an AI receptionist cost in Perth?
It's A$499 a month as part of the managed AI system, after a 14-day free trial. A card is required at signup, inbound calls are unlimited, and there's no setup fee and no lock-in contract.
Is this a virtual receptionist or an answering service?
It's an AI receptionist that answers your business's calls on the number you already have. It works from a script we write with you and you approve, and it books the job or the next step you've agreed.
What does it sound like?
It speaks with an Australian male voice, in plain Australian English. If you'd rather a different voice, we can change it when we set it up.
What happens to calls I miss?
The AI receptionist answers the call itself, which is why missed-call text-back isn't part of that plan. If you'd rather keep answering your own phone, text-back sends a text from your number within seconds of a call you couldn't take, and the reply waits for you.
Can it book jobs?
Yes. It books the job or the agreed next action, offers only times that are free in your calendar, and reads the booking back to the caller before it confirms.
Do you work with businesses outside Perth?
Yes. OP Digital is based in Perth and sets up AI receptionists for service businesses across Australia.
Last updated
Ring it now.
0468 050 520Talk to it like one of your customers would. At the end it books you a call with Sam.
Book a call with Sam