What does an AI receptionist cost with OP Digital, and what's included?
A$499 a month for the managed AI system, which includes the receptionist, follow-up, Google review automation and a website if you need one.
What's included, depending on your workflow:
- AI reception answers every call, first ring, any hour
- Unlimited inbound calls
- A fast first response to new enquiries
- Qualification questions agreed with you
- Booking, or the agreed next action
- Follow-up by SMS and email
- Handover to your team with a summary of each conversation
- Google review automation
- Website included if you need one
See how the AI receptionist works, or compare both plans on the pricing page.
Is there a cheaper option?
Yes: missed-call text-back, in the Website + Automation plan at A$299 a month after a 14-day free trial.
Text-back doesn't answer the call. When a call rings out, the caller gets a text from your number within seconds asking what they need, and their reply comes to you. The plan also includes a mobile-first website and Google review automation.
For a business missing fewer than about ten calls a month, text-back is usually the better first buy. Above about thirty, the receptionist earns its price. Missed-call text-back or an AI receptionist? An honest answer goes through the choice in detail.
How is an AI receptionist different from a phone answering service?
A phone answering service has receptionists take your calls and pass on messages; an AI receptionist is an AI that answers the call itself, asks the questions you agreed and books the next step.
Ours answers on the first ring, any hour, in your business's name. It works from a script we write with you and you approve, offers only times that are free in your calendar, and texts you a summary when the call ends.
A message-taking service passes the call on to you as a message, so ringing back, booking the job and chasing it up are still yours to do. The managed AI system books the job or the next step on the call, then follows up by SMS and email.
Inbound calls are unlimited on the managed AI system. There's no call cap and no overage charge.
What do missed calls cost your business?
It depends on your own numbers: the calls you miss, times what a job is worth, times how many would have booked.
We won't put a figure on it for you, because it's different for every business. Work it out with your own numbers. The calculator puts your estimate beside our monthly prices.
Is there a trial or a contract?
There's a 14-day free trial, and no lock-in contract: it's month to month and you can cancel any time.
Card required. 14-day free trial, then $499/mo from day 15. No setup fee. No lock-in contract; cancel any time. Cancel before the trial ends and pay nothing.
How does it compare with other AI receptionists?
We compared ours with Johnni AI, an Australian AI receptionist with job-management integrations, using facts from both websites.
Based in Perth? AI receptionist and phone answering in Perth.
Sources
Every figure on this page came from one of these, checked on the date shown above. Where a company does not publish a price, this page says so rather than guessing one.